GDPR Compliance

General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. ash-egret is committed to ensuring that our data processing activities comply with GDPR requirements when handling personal data of EU residents.

Data Controller

ash-egret acts as a data controller for the personal information we collect from you. As a data controller, we determine the purposes and means of processing your personal data.

Contact details:
Email: [email protected]
Address: Level 12, 180 George Street, Sydney NSW 2000, Australia

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where processing is necessary for compliance with a legal obligation
• Legitimate interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

• Right of access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to data portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, and applicable legal requirements.

International Data Transfers

As we are based in Australia, if you are located in the European Union, your personal data may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Staff training on data protection
• Access controls and authentication procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. If we are unable to comply with your request, we will explain why.

Complaints

If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.